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Weatherproof Rattan
Family-run since 2001
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Frequently Asked Questions

Browse our most commonly asked questions, or use the search below to find what you're looking for.

63 questions answered

Q

Are the chairs rocking in the reclined position?

1 answer
A

Yes, the chair will still rock in the reclined position, but it can be disabled if you prefer not to rock.

Garden Centre Shopping 17 Feb 2025
Q

Is this furniture all ready assembled

1 answer
A

Yes, this furniture set is fully assembled ready to be used in your garden. All you have to do is remove the packaging and it's ready to go!

Store Team 29 Mar 2023
Q

Can you have the footrest lifted up but with the back still upright, not reclined?

1 answer
A

Hi Jen,

Yes, the footrest is independent from the backrest, so you can have the footrest out with the backrest up.

Garden Centre Shopping 17 Feb 2025
Q

What is the length when fully reclined?

1 answer

What is the length in cm from the end of the top cushion to the end of the footrest cushion when the chair is fully reclined?

I need to work out if my husband will be hanging off the top or bottom when he is lying down on it.

Thanks

A

Hi Mrs Edgar,

The total length from top to bottom when fully reclined is 171cm.

Garden Centre Shopping 17 Feb 2025
Q

Are the cushions waterproof

1 answer
A

The cushions to this furniture are 'shower-proof' but it's reccomended that you bring them under cover when it begins to rain. This prolongs the lifespan of your cushion.

Store Team 26 Mar 2022
Q

Are cushions and covers waterproof?

1 answer
A

Thanks for the question!


The cushions on this set are what is known as 'shower-proof' meaning it will be fine in light drizzle, but any real rain we reccomend storing cushions away somewhere dry. Our cushions are made from a more comfortable material that allows you to relax properly as opposed to fully waterproof cushions that tend to feel more like rubber.


I hope this helps.

Dom 11 Aug 2021
Q

Are these cushions easily removed?

1 answer

This set looks really nice, but I don't want to make a mistake.

A

Hi Tegwyn,

Yes, the cushions are very easy and quick to remove.

Garden Centre Shopping 17 Feb 2025
Q

does this come ready assembled

Erica Perkins 14 May 2021
1 answer

Marbella Corner Garden Lounge Set

A

Yes, this set comes fully assembled out of the box. All you need to do is remove the packaging and position it to where to want.

Dom 15 May 2021
Q

Does the daybed come assembled or flat patch

1 answer
A

Yes, this set comes fully assembled out of the box. All you need to do is remove the packaging and place it into position.

Dom 15 May 2021
Q

Can the cushions be removed?

1 answer

Are the cushions easy to remove to store indoors when not in use?

A

Yes, the cushions to this set are removable so they can be stored away during harsher weather.

Dom 15 May 2021
Q

Is this the price you pay or is there VAT to be added on?

1 answer
A

The VAT is included in the listed price of all of our products.

Garden Centre Shopping 15 May 2021
Q

What guarantee is given with the 4 seater Stone Grey Reclining Set?

1 answer
A

You have one year guarentee with us on this product and then a following year with the supplier.

Dom 15 May 2021
Q

Is their a weight limit to these chairs please?

Darren 08 May 2020
1 answer
A

The weight limit of the Holly Hanging Chairs is 200kg.

Dominic 08 May 2020
Q

Are the cushions included?

Lynsey cowan 07 May 2020
1 answer
A

The cushions are all included with this set.

Dominic 08 May 2020
Q

Does the chair come with the cushion?

Ruth Wiggett 25 Apr 2020
1 answer
A

The cushions seen in the product photo come included with this product.

Store Team 08 May 2020
Q

Is the glass of the table top removable?

1 answer
A

Yes, you can easily remove the glass top for storage or any other reason.

Garden Centre Shopping 24 Mar 2020
Q

What are its dimensions? It doesn’t say under specifications.

Ruth FitzJohn 27 Dec 2019
1 answer
A

Hi Ruth, 


Here are the dimensions for our 3 Seater Winawood bench.

W156 x D60 x H93.5cm


Best Regards,

The Garden Centre Shopping Customer Service Team


Garden Centre Shopping 03 Jan 2020
Q

What are the dimensions please

Mr G Williams 09 Sep 2019
1 answer
A

Hi

The size is 

  • Size: 76 x 170 x 98.3cm

Garden Centre Shopping 10 Sep 2019
Q

Are the reclining rattan chairs hard to assemble

Margaret Kutty 09 Jul 2019
1 answer

We are elderly

A

They are very easy to assemble. 

Garden Centre Shopping 09 Jul 2019
Q

Do you supply weatherproof covers for these chairs?

1 answer
A

Yes we do here is the link to the product: https://www.gardencentreshopping.co.uk/reclining-rocker-cover-rattan

Garden Centre Shopping 03 Jul 2019
Q

How heavy is the chair to carry outside?

1 answer


A

Hi James

The chair weighs 22kg in the box.

They can easily be moved around with the arms of the chair, as the frame is made from aluminium.

Garden Centre Shopping 03 Jul 2019
Q

Is the furniture pre assembled.

1 answer

do we have to put any of the items together that require tools.

A

The chairs come already assembled the table does not unfortunately. 

Garden Centre Shopping 04 Jun 2019
Q

Are the legs solid or hollow?

Catherine 26 May 2019
1 answer
A

The Legs are solid made out of polysterene composite resin

Garden Centre Shopping 28 May 2019
Q

What is the maximum weight to be placed on the chairs?

1 answer
A

The weight limit on the tulip chairs is 130kg-140kg

Garden Centre Shopping 25 May 2019
Q

Is there a guarantee on the garden furniture?

Darren Gilder 21 May 2019
1 answer

I need to know if there is a guarantee against the material deterioration if left outside without a cover as you say that it doesn’t require a cover?

A

There is a 2 year Guarantee on furniture

Garden Centre Shopping 23 May 2019