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Weatherproof Rattan
Family-run since 2001
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Frequently Asked Questions

Browse our most commonly asked questions, or use the search below to find what you're looking for.

63 questions answered

Q

Do you have a recline only version?

1 answer
A

This updated version has a lever to disable the rocking feature, so you can choose.

Garden Centre Shopping 14 May 2019
Q

Specifications of Reclining Rattan Leo Chair

1 answer

Could you please let me have the specifications of the chair, ie height, width and depth. Thank you in anticipation of your response.

A

Chairs:- D: 79 x W: 66 x H: 103

Table:- D: 44 x W: 44 x H: 39 

Garden Centre Shopping 11 May 2019
Q

Is there a weight restriction on the rattan recliners?

Maureen Mills 29 Apr 2019
1 answer
A

The weight restriction is 120kg

Garden Centre Shopping 30 Apr 2019
Q

Is Delivery free of charge?

Kim Deakin 15 Apr 2019
1 answer
A

We Provide Free UK Delivery. Home delivery is available to UK mainland addresses (excluding some Scottish postcodes, see below). Please note that we can no longer ship items to the Channel Islands or Northern Ireland.

Garden Centre Shopping 03 May 2019
Q

What size is the table?

Nic 14 Jun 2018
1 answer
A

Hi Nic,

It's 90cm.

Store Team 16 Jun 2018
Q

Does this table have a hole for a parasol. Thanks

Samantha Davies 09 Jun 2018
1 answer
A

Hi Samantha,

The tables don't have any holes for a parasol, and so would require a cantilever parasol.

All the best.

Garden Centre Shopping

Garden Centre Shopping 10 Jun 2018
Q

I need a replacement rocking recliner chair cushions

odette willmott 07 Jun 2018
1 answer

Hi I need a replacement cushions set for rocking recliner . Desperate . Have contacted you but no avail . Please assist

A

Hi Odette,

You can give us a call to arrange this (limited availability), on 01455 274748.

All the best.

Garden Centre Shopping

Garden Centre Shopping 10 Jun 2018
Q

Can you advise the seat width?

Isobel McCreath 07 Jun 2018
1 answer

Do you arrange delivery to Jersey?

A

Hi Isobel,

The seat width is 57cm.

We do not deliver to Jersey unfortunately.

All the best.

Garden Centre Shopping

Garden Centre Shopping 10 Jun 2018
Q

What is the height if the seat

Val Pond 06 Jun 2018
1 answer

Including cushion

A

Hi Val,

The height of the seat off the floor (including the cushion) is 47cm.

All the best.

Garden Centre Shopping

Garden Centre Shopping 10 Jun 2018
Q

Can you buy the tables separately

1 answer

Plus do you have them that do not go up and down

A

Hi Maria,

Unfortunately we do not sell this table separately, and have no square alternatives.

All the best.

Garden Centre Shopping

Garden Centre Shopping 04 Jun 2018
Q

Are they high backed?

Maggie Macdonald 31 May 2018
1 answer

I would like to know the height of the seat backs of the large reclining sofa set, please. Looking for high back sets, and individual armchairs too.

A

Hi Maggie,

The reclining chair and sofa backs are 67cm high.

They are very comfortable!

All the best.

Garden Centre Shopping

Garden Centre Shopping 04 Jun 2018
Q

What is the seat height

Anonymous 19 May 2018
1 answer

Following surgery I am most uncomfortable on a low chair. Can you advise the seat height, only the overall height is given.

A

Hi Barbara,

The back rest height is 50cm.

All the best.

Garden Centre Shopping

Garden Centre Shopping 23 May 2018
Q

Is there a powder blue table?

Anonymous 17 May 2018
1 answer

Have a gorgeous bench. Will buy another but would like a small side table or two to go with. Powder blue so much more tasteful than duck egg! Any plans to produce one?

A

HI Christina,

Glad to hear you love your bench!

Unfortunately the manufacturers don't currently have a blue table for us, but we will pass on the message!

All the best, and have a great summer.

Garden Centre Shopping

Garden Centre Shopping 18 May 2018
Q

Restock of out of stock items

Anonymous 17 May 2018
1 answer

Hi, this item is currently out of stock (I see it is because the table is unavailable). Can you let me know if there are any plans to restock? Thanks

A

Hi Rachael,

Thanks for your question.

Yes these sets have proved very popular this year, and unfortunately won't be coming back in stock until much later in the year.

We are also running fairly low on chairs, so if you're interested in having them for this summer I'd recommend buying them sooner rather than later!

You can find the chairs on their own here: https://www.gardencentreshopping.co.uk/rocking-reclining-arm-chair-grey

All the best.

Garden Centre Shopping

Garden Centre Shopping 17 May 2018
Q

I need to know the measurements of the extendable table and reclining chairs dining set

Anonymous 16 May 2018
1 answer

i have a terrace which is only 10 ft wide. i need to know exact measurement of table and chairs front to back - i don't want anyone to fall off the raised terrace.

A

Hi Andrea,

Here are the dimensions of the set for you to measure up:

Table: Length 204 cm - 264 cm Width 100cm

Chair: Depth = 61cm Width = 61cm

Hopefully that's enough room for no one to fall off!

All the best.

Garden Centre Shopping

Garden Centre Shopping 16 May 2018
Q

Can I buy a footstool to go with the 4 seater Reclining Dining Set in Latte I am trying to buy on line?

Janet Goodwin 10 May 2018
1 answer
A

Hi Janet,

Yes you can, there is now an option on the product for you to add footstools: https://www.gardencentreshopping.co.uk/four-seater-reclining-dining-set-latte-round

For reference, they are the same shape as the stools on this product (but in the latte colour): https://www.gardencentreshopping.co.uk/rattan-garden-furniture/rattan-bistro-sets/silver-grey-rattan-duo-set-footstools

All the best.

Garden Centre Shopping


Garden Centre Shopping 10 May 2018
Q

How heavy is it?

Christine Mortimer 09 May 2018
1 answer

How heavy is the loveseat?

A

Hi Christine,

The loveseat weighs approximately 43kg.

All the best.

Garden Centre Shopping

Garden Centre Shopping 09 May 2018
Q

Can the rocking mechanism be locked?

1 answer
A

Hi Rod,

Yes, this new version has a lever to disable the rocking function.

Garden Centre Shopping 09 May 2018
Q

footstools for extendable Rattan Dining Set

Les Williams 05 May 2018
1 answer

Hi, The set looks great, but we would like to have 2 footstools to match the chairs. Does anything like this exist ?

A

Hi Les,

Yes, we do have footstools to go along with this set.

We have smaller square footstools which are £80 per stool, and we also have larger stools which are £150 per stool (images below).

You can give us a ring to arrange this on 01455 274748 (9am - 5pm Mon-Sat, 10am - 4pm Sun).

All the best.

Garden Centre Shopping

Garden Centre Shopping 09 May 2018
Q

How heavy is the 2 seater and are the legs solid?

Kim Frazer 26 Apr 2018
1 answer

Just wanted to know how sturdy the bench is compared to a wooden version. Also are legs hollow or solid?

A

Hi Kim,

The bench is much heavier and more robust than a wooden version, and the legs are solid.

All the best.

Garden Centre Shopping

Grden Centre Shopping 09 May 2018
Q

re cappuccino rattan bistro set: what is weight of a chair?

Walter Davies 17 Apr 2018
1 answer

I want to use this set in a summer house and am concerned the chairs may be quite heavy to move. Can the rocking action be stopped if so required?

A

Hi Walter,

Thank you for your question.

The rocking chairs weigh 22kg each.

The rocking action cannot be stopped.

All the best

Store Team 18 Apr 2018
Q

What happens with the front padded leg section?

1 answer

If the chairs can stand out all year and the leg section looks fixed, is the padded part removable for storage?

A

Hi Malcomb

Yes, the extending footrest cushion is removable.  It's velcroed in place, so it can be easily removed.

Garden Centre Shopping 17 Apr 2018
Q
1 answer

What is the width of the seat part?

A

Hi John,

The chair width is 77cm, and the actual inner seat area is around 53cm wide.

Garden Centre Shopping 05 Apr 2018
Q

Could you tell me the length fully reclined ?

1 answer
A

Hi Gerry,

The length of the chair when fully reclined is approximately 171cm.

All the best.

Garden Centre Shopping

Garden Centre Shopping 05 Apr 2018
Q

Wondering if you could ship to Australia or put me on

Kate baker 20 Mar 2018
1 answer

Or wondering if you could put me in touch with some one who could?

A

Hi Kate,

Unfortunately we cannot ship to Australia and are unaware of any way to do so.

All the best.

Garden Centre Shopping

Garden Centre Shopping 28 Mar 2018